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Primary Care

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Primary Care: Health Benefits Plan Guidelines

Each managed care plan has its own rules and regulations for both physicians and patients, but the following general guidelines apply when you choose First Care as your Primary Care Provider:

Urgent Problems:

When you choose a First Care physician or First Care as your primary care physician, you may visit any First Care physician at any First Care center at any time for urgent problems. Please note that with some select insurance companies First Care participates as an urgent care provider only.

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Schedule your appointment with ease! Choose a convenient treatment date and time.

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Qualified Doctors

Our team consists of highly qualified and experienced doctors, nurse practitioners, and healthcare professionals.

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24Hours Service

First Care Family Clinic offers 24-hour service with qualified doctors, ensuring reliable healthcare anytime, anywhere.

If you feel you are experiencing a life-threatening emergency, please go to the nearest hospital emergency room or dial 911. If you feel you need to visit a hospital emergency room for any other reason between 8am and 8pm, please speak in advance with a First Care physician on duty at your center of record. Between 8pm and 8am, please contact the center for pre-recorded instructions on how to reach the after-hours, on-call First Care physician to request an immediate emergency referral. The First Care physician may authorize a referral or may advise you to be seen at First Care promptly the next morning.

Referrals:

In general, you must be evaluated by a First Care physician for any problem before you will be referred to a specialist. Please consult your insurance plan for exceptions to this rule. 

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    key benefits of Primary Care

    • Continuity of Care – A trusted doctor who knows your health history and provides consistent, ongoing care.
    • Preventive Services – Regular checkups, screenings, and vaccinations to prevent illness before it starts.
    • Personalized Treatment – Care plans tailored to your unique health needs and lifestyle.
    • Coordination of Specialists – Seamless referrals and communication with specialists when advanced care is needed.
    • Family-Focused Care – Services for patients of all ages, from children to seniors.
    • Cost-Effective Healthcare – Preventive and primary care reduce emergency visits and hospitalizations, saving time and money.
    OUR Facilities

    We Offer Healthcare Services to Client's a t our convenient locations

    Have questions or ready to schedule an appointment? Contact us today. We have three convenient locations. Our friendly staff is here to assist you with any inquiries or appointment requests.

    Bourbonnias Location

    662 N Convent St. Bourbonnais, IL 60914

    Phone

    +1 (815) 802-0088

    Mon – Sat

    08:30AM – 06:30PM

    Kankakee Location

    70 Meadowview Center Suit#200, Kankakee IL 60901

    Phone

    +1 (815) 802-0000

    Mon – Sat

    09:00AM – 05:00PM

    Manhattan Location

    380 W North St, Manhattan, IL 60442

    Phone

    +1 (815) 802-0077

    Mon – Sat

    09:00AM – 06:00PM